RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on ...

Salesforce expands Agentforce 360 with new AI features to close context gap for agents. Partners can now develop own products ...

If you were looking forward to Quentin Tarantino’s next venture following Django Unchained, you may have to wait a bit longer. The veteran director, whose other credits include Kill Bill Vo1. 1 & 2 ...

Altitude Software and Spanlink Communications today announced a partnership that enables Spanlink to resell Altitude's agent script development tools and unified desktop solution. These offerings ...

The Secret Agent, written and directed be Kleber Mendonca Filho and starring Wagner Moura, is Brazil's 2026 Oscar entry.

EXCLUSIVE: After spending 17 years at CAA and the last three at ICM, David Styne is leaving the agency business to focus on a new career as a screenwriter. This comes after he made a sale on the first ...

Through a partnership announced today, Jacada Agent Scripting solutions will be available through a new strategic partnership with Collab, a European multimedia contact center provider fully based on ...

With “I Am Legend,” “Fast & Furious” and “The Green Hornet” all under his belt — regardless of what you might think of those films — it’s undeniable that Neal Moritz knows how to make successful ...

Social agents increasingly operate across text, images, audio, and video, enabling richer interaction and more convincing ...

Writing is not easy. I have been for a long time now, but for an aspiring screenwriter with no representation, things are tough. There is just no way to get in touch with the right people. But you gus ...