Turning these behaviors into daily habits will strengthen your leadership effectiveness and polish your personal brand in ...

Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

With over 20 years in the profession, I’m rarely surprised. But when this CEO welcomed his 12-person team to our two-day offsite meeting, it felt as though time stood still. Did I just hear what he ...