Starting next month, CenterPoint Energy is transitioning Ohio customers to a new billing system. Beginning July 2, customers will get a new account number and use a new online interface. As part of ...

Residents of the City of Englewood expressed confusion and concern due to delays and price changes in their water bills. After the city transitioned to a new billing system earlier this year some ...

A new water billing system for Waukegan residents will offer improvements for online customers, making account management easier while there will be few noticeable changes for people who receive and ...

Rapid City will retire its long‑running “Sure Pay” program on March 1 as part of a major upgrade to the city’s utility billing system, officials announced Tuesday. The change follows the launch of an ...

INDIANAPOLIS — Robert Dunn just wants to pay his bills. "I want to know what I owe and pay it on time," Dunn said. His problems began in March, when AES Indiana pulled $366 from his bank account ...

In the age of e-commerce and higher customer expectations, billing for goods and services is going through an ongoing transformation. In my experience as CEO of a company that offers billing solutions ...

LAUREL, Md. — Imagine getting a water bill for thousands of dollars. Then, imagine trying to get someone from the water company on the line for some answers, only to be on hold for hours. That’s what ...

ComEd, the largest electric utility in Illinois and the primary electric provider for Chicago and much of Northern Illinois, will be making big changes to its billing system as soon as Friday, with ...