Customer complaints are an unfortunate reality no matter what type of business you operate. Dealing with angry or upset customers can be difficult, particularly if your staff has never been given a ...

ABTA’s popular Complaints Handling workshop will give you the crucial tools to help you deal with complaints effectively, including written and verbal complaint handling techniques.

The Red & Black is a 501c3 nonprofit. Please consider a one-time gift or become a monthly supporter. Cancel anytime. Members of the Athens-Clarke County Police Department discussed a ...

Figure 1. Medical device companies exhibit varying responses to ideal complaint closure time. Strong management support can ensure that closure time is as efficient as possible. However, complaint ...

DUBLIN--(BUSINESS WIRE)--The "Medical Devices: Developing Effective Post Market Surveillance and Complaint Handling Systems" training has been added to ...

Goyang Special City in Gyeonggi Province (Mayor Lee Dong-hwan) announced on the 14th that on the 12th, it conducted on-site civil complaint officer training for 93 people, including on-site civil ...