Are your company’s instructional documents easy to interpret and effective in explaining to your employees how things are to be done? Are you struggling with the concept of document control? This ...

Google has just published two new help documents to help publishers control what Google shows in the search results for the title and description of the listing. Also, Google introduced a new term for ...

This course covers the characteristics of effective instructional documents and the process of document control. It provides tools to create instructional documents that direct employees in the ...