A new study published in the British Journal of Psychology (via The Independent) has found that adding more words to your apology is more effective than a simple, “I’m sorry.” The research was headed ...
The ability to apologize effectively stands among the most crucial relationship skills, yet it remains remarkably misunderstood. Many well-intentioned apologies fail to achieve reconciliation because ...
BY JEFF CORBETT In his book “Words for All Occasions,” Glenn van Eckeren shares this story: Old Bill was dying.