If you’re trying to have a conversation that goes beyond the surface, what you say can make all the difference. Encouraging someone to open up isn’t just about asking the right questions; it’s also ...

When someone you care about is struggling, your words can either offer comfort or unintentionally add to their pain. While most people mean well, certain phrases can come across as dismissive, ...

There are many who are quite comfortable asking for personal help, be it a favor, a chore, or assistance with a difficult issue. These individuals move into professional help-seeking mode, if ...

Recently I wrote about being an effective and active listener and ways of encouraging other people to get things out and to talk. As we have said, effective communication is a key element in ...

Early in my career, a boss encouraged me to leave a stable operations role for a position in sales. They noticed my natural persuasiveness in communication and approach to problems, skills they ...

TODAY’s Never Have I Ever series offers guidance about procedures and practices our trusted health experts would never participate in. Discover why they should be avoided and which healthy practices ...

RAVE to encouraging people. I live on Queen Anne Hill in Seattle, and I often bike up the hill. Many times when I’m doing so, a supportive bystander gives me encouragement with a thumbs-up and a ...