Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

According to Whitelam, Salesforce’s scheduling capabilities take into account all aspects of the work in question, from specific tools, skill sets and clearances, to minimize frustration and enhance ...

When Salesforce announced Einstein GPT – billed as the first generative AI for CRM – at its TrailblazerDX (TDX) conference on March 7th, the claim was true. Just three days later, however, Microsoft ...

At the recent Dreamforce 2024 event, Salesforce CEO Marc Benioff focused on introducing Agentforce, a suite of autonomous AI agents designed to carry out data-driven actions across crucial business ...

Salesforce has grown a lot in 2025. Companies are using it not just for managing sales or customer data but also to make employees’ work smoother and more productive. Big businesses often struggle to ...

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Marc Benioff, chair and chief executive of cloud-based customer relationship management (CRM) supplier Salesforce, and the company’s president and chief operating officer Bret Taylor are projecting ...

You can bring Gmail and Salesforce together to achieve a more productive platform. It lets you access Salesforce data directly in Gmail, and you can switch back to Salesforce to create records or view ...

More than a year after launching Work.com for post-pandemic planning, Salesforce is using the platform to formally move into the HR and "employee experience" market. The latest iteration of the ...