Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw back some money. The Federal Trade Commission's settlement with Amazon set ...

Amazon is preparing to email millions of Prime subscribers to tell them they are getting money back, the most visible consumer moment yet in a record federal settlement over how the company handled ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...