ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for ...
ZDNet

ServiceNow's 4 key AI principles and why they matter to your business

ServiceNow is a $9 billion platform-as-a-service provider. Just about 20 years old, the Santa-Clata, Calif.-based company focused initially on IT service management, a strategic approach to managing ...
No Jitter

ServiceNow on Orchestrating a Symphony of AI Agents

Today, ServiceNow announced several new agentic AI capabilities for its platform: AI Agent Studio, which allows an organization to build and customize AI agents; pre-built AI Agents designed for IT, ...

ServiceNow: Becoming The Go-To Platform For AI

ServiceNow's unified platform is the 'operating system' for enterprise AI, driving growth and a moat as seat counts shrink. Learn more about NOW stock here.
CRN

ServiceNow Beefs Up Channel Program With AI Emphasis

ServiceNow’s new partner business value composer aims to make it easy for channel partners to show customers the value of ...
CRN

ServiceNow And GenAI: Seven Key Takeaways From CEO Bill McDermott

Few in the IT industry are as passionate about generative AI, or GenAI, as ServiceNow CEO Bill McDermott. McDermott was an early GenAI evangelist. His company’s workflow automation over five years ago ...

ServiceNow’s AI Strategy Fuels Strong Q4 Earnings As Enterprise Adoption Accelerates

ServiceNow beat Q4 earnings expectations as subscription revenue climbed 21%, intensifying its fight with Microsoft and ...
Diginomica

Going slow and knowing when not to use generative AI - ServiceNow’s SVP of Employee Workflows shares thoughts

Gretchen Alarcon, SVP and GM of Employee Workflows at ServiceNow, shares her experience of how customers are starting out with Generative AI and what she’s seeing on the ground. It has been over a ...