ITIL is growing in demand and some employers are paying a premium for certification and experience in the best practices methodology, but the first question is what exactly is ITIL and is it right for ...

GUEST OPINION: In this digital era, it is impossible to think of a business without technology. Even a small grocery store owner uses technology to carry out the smallest of tasks related to ...

Effective IT service management [ITSM] is essential for companies looking to maximise efficiency and provide high-quality services in digital environment. The IT Infrastructure Library is one of the ...

No matter what your IT role or how senior your position, a project management certification can add value to your career. Here are the top PM certs for every step of your career, along with their ...

Change management is a vital skill for IT, project management, and development. Here are the top certifications to help hone and demonstrate your change management skills. Businesses are constantly ...

In the competitive realm of business, project management is more than just a skill—it's a critical component for success for anyone who aspires to be a great leader. As a seasoned project manager and ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

HP today announced it has enhanced its service management portfolio to help IT organizations put into operation the capabilities of the recently released IT infrastructure library (ITIL) service ...