The effective IT service incident and problem management will offer immense growth opportunities. To make most of the opportunities, market vendors should focus more on the growth prospects in the ...

IT service management, or ITSM, is a term "that refers to implementing, managing and delivering quality services in the best possible way to meet the need of [and add] value to a business." To better ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

LONDON--(BUSINESS WIRE)--Technavio has been monitoring the ITSM market and it is poised to grow by $ 3.29 bn during 2020-2024, progressing at a CAGR of almost 9% during the forecast period. The report ...