The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

Millions of people are now using ChatGPT as a therapist, career advisor, fitness coach, or sometimes just a friend to vent to. In 2025, it’s not uncommon to hear about people spilling intimate details ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly yet unsolicited follow-up messages to users on Facebook, WhatsApp and Instagram, without being prompted to do so first.

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

As people turn to chatbots for increasingly important and intimate advice, some interactions playing out in public are causing alarm over just how much artificial intelligence can warp a user’s sense ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

McGill University provides funding as a member of The Conversation CA. McGill University provides funding as a member of The Conversation CA-FR. Customers contact companies regularly to purchase ...

As AI chatbots like OpenAI's ChatGPT become more mainstream, a troubling phenomenon has accompanied their rise: chatbot psychosis. Chatbots are known to sometimes push inaccurate information and ...

AI-powered chatbots play a growing role in spiritual life, according to a New York Times story that examines the popularity of religious chatbots and apps. The Times notes that an app called Bible ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

A growing number of young people have found themselves a new friend. One that isn’t a classmate, a sibling, or even a therapist, but a human-like, always supportive AI chatbot. But if that friend ...