In the year ahead, governments will operationalize artificial intelligence, automate cybersecurity, redesign digital ...

Understanding how to improve service delivery in municipalities is essential for promoting community development, public trust ...

The ANC has established a service delivery 'war room' to address local government challenges ahead of the 2026 elections.

That effort has new accountability levers and top-down support that can be helpful in driving change, CX leaders from the Office of Management and Budget said Friday.

ANC's new strategy on local government has recevied supprt from experts and other stakeholders, with the South African Local Government Authority (SALGA) calling for the total overhaul of the funding ...