Today’s method of delivering software is failing many of the organizations that are trying to make software a core part of their business. If the technology sector doesn’t raise its game, software ...

A business is the composite of its organizational structure, functional design and process workflow. You can think of the three as the legs of a stool. If the legs of a stool are not in perfect ...

There is an interesting secret within the biggest trend in service delivery in an effort to compete globally in volatile times. As global enterprises move toward global process standardization, many ...

Business Continuity Office Provides guidance and assistance to process/function owners regarding the identification of processes/functions and vital records, particularly those classified as critical.