The company says that improving AI competency will allow a human workforce to enjoy greater agency within their jobs in ...

The drumbeat of pre-Dreamforce announcements from Salesforce continues today with a trio of workflow automation tools. There's a new MuleSoft RPA offering, due to ship next year, based on the recent ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

At Dreamforce 2020, Salesforce unveiled Einstein Automate, an automation platform designed to help customers automate workflows and connect applications using the low-code or no-code tools. Robotic ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, has been recognized as a Leader in the 2023 Gartner Magic Quadrant™ for Sales Force Automation Platforms for the 17th consecutive ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...

MIAMI--(BUSINESS WIRE)--With the increasing maturity of broader CRM technologies, Salesforce Automation (SFA) tools have become more significant in their role of streamlining and enhancing the sales ...

Software engineers can use Apex SDK to generate Block Kit, Slack’s UI framework. Salesforce and Slack released the new Apex SDK designed to make it easier to build actions and workflows and to ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...