Salesforce is introducing artificial intelligence (AI) and predictive capabilities across its cloud customer relationship management (CRM) software-as-a-service products through its Einstein brand. At ...

Salesforce has rolled out new capabilities for Agentforce Commerce and Agentforce 360 aimed at supporting the next phase of ...

Staying connected with your customers and prospects is an essential business practice. However, it can also be hard to stay organized with all of your customer communications and sales outreach ...

When it comes to Salesforce Lightning vs Classic, Salesforce Lightning is the better option, offering a more modern interface and regular updates to power your business. The Lightning experience is ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

Salesforce's Einstein artificial intelligence platform celebrates its one-year anniversary this week and the CRM giant is marking the occasion with the launch of several new features. The new Einstein ...

When it comes to anything that is free, there’s a natural tendency to assume some key feature has been hobbled or is missing altogether. In the case of the free CRM application offered by HubSpot, it ...

Salesforce on Monday unveiled new functionality within its Health Cloud to address caps in care and help clinicians assess patients. Health Cloud Care Gaps help hospitals monitor gaps in a patient’s ...

Salesforce on Thursday announced updates to the Sales Cloud platform that aim to bring improvements around prospecting, billing and marketing automation. The CRM giant is also a touting a new customer ...