Within an evolving BPO/ ITO landscape where demand for higher order skills is growing, the need for internal training is indisputable. The Global Corporate Training market is set to grow at 8.77% per ...

For over 40 years, Teleperformance, the global leader in customer experience management, has been connecting customers with the world’s most successful companies. Teleperformance is a world-leading ...

Posts from this topic will be added to your daily email digest and your homepage feed. is a senior tech and policy editor focused on online platforms and free expression. Adi has covered virtual and ...

Piety Gonsalves, Chief Executive Officer of Teleperformance Middle East, candidly admits that the ethos of doing business has evolved as we march ahead in unprecedented times of accelerated digital ...

The CRM and contact centre services industry for which you have been the largest to historically focus on call centers is highly competitive – how does Teleperformance differentiate itself and its ...

Nov 6 (Reuters) - Teleperformance (TEPRF.PA), opens new tab reported a 3% rise in third-quarter revenue on a pro forma basis on Wednesday, driven by demand for its services across verticals, including ...

Initial pilots show significant enhancements to customer experience, including reduced handling and response times, improved agent experience and increased customer satisfaction NEW YORK, June 20, ...