When the Covid-19 pandemic finally started to wane, we ventured into a world that was slowly returning to some semblance of “normal.” But as we returned to our favorite restaurants, retail shops, and ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

ATLANTA, Aug. 29, 2022 /PRNewswire/ -- Healthcare Workforce Logistics (HWL), the nation's innovator and leader in vendor neutral workforce solutions, today announced that it has been awarded a group ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

The workforce management (WFM) market is driven by the escalating need for improved labor productivity, optimized staffing, and enhanced employee experience across industries. Services segment is ...