As a manager, employee performance and coaching conversations can be scary. In addition to providing constructive criticism and feedback (which is tough enough), you must also be prepared to provide ...

Perhaps the most important part of the survey process is the creation of questions that accurately measure the opinions, experiences and behaviors of the public. Accurate random sampling will be ...

Whenever it’s been my turn to ask a hiring manager some questions before wrapping up a job interview, I’ve typically fallen back on, “What do you like about working here?” If I’m lucky, I’ll get some ...

Asking the wrong questions when interviewing candidates can lead to bad hiring decisions. Preparing your questions in advance is crucial for identifying someone who will enhance your team, both in ...

Harvard Business School’s Leslie John and Alison Wood Brooks on how curiosity, listening, and phrasing can strengthen trust and improve decisions. Leslie K. John and Alison Wood Brooks, professors at ...

Meetings are meant to create something together and reach a collective goal that cannot be achieved without the whole group. They are not a platform for a CEO or team leader to do all the talking.