In the social sector, many are hailing “user-centered design” as a revolutionary advance. It is the first of the Principles for Digital Development (defined in consultation with nearly every major ...

This blog is a continuation of the Building AI Leadership Brain Trust Blog Series which targets board directors and CEO’s to accelerate their duty of care to develop stronger skills and competencies ...

How User-Centered Design Improves the Student Experience In a recent redesign of the University of Washington's MyUW student portal, listening to users was an essential part of the design process.

As designers working to improve the quality of life in other countries, the firm IDEO has spent more than 10 years creating a methodology focused on designing for the user. And now, IDEO wants to give ...

The value of design thinking has been well documented in the past. This value can range from increased adoption to more revenue. With some minor modifications to already common software development ...

Human-centered design offers a more holistic and people-driven approach to problem-solving and product development. Here’s why this hands-on method has continued to be popular among inventors and ...

This story was originally published by Data-Smart City Solutions. How might local governments become truly user-centered? By fundamentally changing the ways in which they operate, and the methods by ...

Government digital services are complex and overwhelming to the program managers and procurement officers charged with modernizing software. Whether it is a citizen-facing portal; legacy software used ...