It's now official: Verizon customers will get a $20 credit after the nationwide outage Jan. 14. The service outage Wednesday lasted almost 10 hours and affected more than 1.5 million customers across ...

Over 1.5 million Verizon customers had reported outages, according to Downdetector, but by late Wednesday the company said ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not automatic and must be cl ...

Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without access to voice and data services for much of Wednesday. “Today, we let many ...

As stated, Verizon has sent $20 of account credit to those customers affected, and even stretched to $200 for some businesses who complained about the impact on their custom. However, should the FCC ...

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Nearly a week after Verizon experienced a massive outage that caused many of its customers to be without service for almost an entire day, reports began trickling in indicating that another outage ...

After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those affected. Users began reporting Verizon service disruptions right around ...

Verizon has started enforcing a 365-day lock period on phones purchased through its TracFone division, one week after the Federal Communications Commission waived a requirement that Verizon unlock ...

Updated Jan. 24 Concerns over an unfair advantage to Verizon and its customers led Chilmark officials to deny a proposed ...