For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

While ChatGPT, Grok, and similar AI tools have gained incredible popularity in recent years, chatbots have been around for a long time — as far back as the 90s. Some of those chatbots have gone the ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Forbes contributors publish independent expert analyses and insights. Anisha Sircar is a journalist covering tech, finance and society. In this photo illustration a virtual friend is seen on the ...

North Island Credit Union is offering members a new generative AI-powered chatbot in an effort to keep pace as the emerging form of machine learning takes hold in financial services. The San ...

Recent reports have shown that Meta’s contractors, who are hired by the company to review AI interactions, sometimes see unredacted personal details such as health information, financial records and ...

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...

GLENDALE, Calif., June 16, 2025 /PRNewswire/ -- California Credit Union has announced the launch of "Georgia," a new virtual chatbot designed to deliver fast, intelligent and secure support to members ...

SAN DIEGO, June 16, 2025 /PRNewswire/ -- North Island Credit Union has announced the launch of "Georgia," a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7 ...