New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...
Zoom Communications has introduced Zoom Virtual Agent 3.0 (ZVA), the latest version of its virtual customer service automation platform. The update brings a new execution architecture and expanded AI ...
It’s virtual reality like you’ve never seen it before: in human-eye resolution. Helsinki-based startup Varjo is building a VR headset that lets the user see virtual objects to the same level of detail ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting ...
Samsung has debuted a new display aimed at virtual reality headsets and it more than doubles the pixel density than the screens used in the Oculus Rift and HTC Vive. With a resolution of 2024 x 2200 ...
“Without going into a rant, the term ‘Retina Display’ is garbage, I think.” Palmer Luckey, the founder and creator of the Oculus Rift, is a bit of a perfectionist when it comes to creating the best ...
Current virtual reality headsets are pretty good at the “virtual” bit but tend to fall down on the “reality” side of things. It’s all too obvious that you’re looking at a screen, albeit a screen held ...
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