As their small businesses grow, most business owners reach a point where they consider investing in customer relationship management (CRM) software. At the most basic level, a CRM solution can help ...

SAP AG has acquired Praxis Software Solutions and will integrate the company's Web-based CRM and e-commerce capabilities into SAP Business One, which targets small and midsized companies. Processing ...

Global CRM pioneer Marketpoint will preview the relaunch of its signature solution, Marketpoint CRM 3.0, during the 2019 CRM Evolution Conference and Expo. This year’s show will be held at the ...

Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge.Part 2 offers advice on how to choose the right CRM tool.Part ...

There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

The solution, UpShot Alerts, gives sales executives the ability to set parameters for alerts such as a text message sent to a cell phone if the status of a pending deal changes. "What's happening is ...

Salespeople now can download e-mails in Outlook into Upshot while online, including attachments. Based on an e-mail address, the e-mail is directed to the correct customer account within Upshot.

Lawry Matteson is writer and content supplier for webCRM – a company providing web-based CRM SaaS solutions since 2002, and he likes discussing and writing on latest CRM provider or product reviews, ...