Before I hopped on a plane for SAP Sapphire Orlando 2022, I set the stage on the SAP CX side with this preview. So what happened? Did SAP's burning CX questions get answered? I heard some grumbling ...

Recently, I caused a bit of a social media ruckus about SAP's employee experience plans. It started with my piece It's time for CX to change - can SAP deliver on that? My view? SAP SuccessFactors' ...

SAP, the company traditionally known for its database-management, ERP, back-end enterprise software, continued its five-year foray into the world of customer experience software today. The company ...

SAP is introducing an experience-driven journey to process analytics, correlating experience data from user surveys (whether customer, supplier, or employee) with underlying IT systems to give ...

DataXstream, a solution provider for SAP technologies focused on point-of-sales and order management solutions, today announced that its OMS+ solution, an SAP endorsed app available on SAP Store, is ...