In Workforce 4.0, employees expect some degree of remote work with greater flexibility and a focus on results, not time on the clock. With technology advancing so quickly, it can be hard to keep track ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

3. Ensuring that employees feel comfortable and get a personalized experience. We also want to create a workplace, which is more inclusive and accessible, irrespective of gender, physical condition, ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Amid a growing reliance on artificial intelligence (AI) and data analytics, energy and utilities workers must develop new skills. This transition is part of “Workforce 2.0,” and it necessitates full ...

International commitments on climate change imply bold actions to reduce global greenhouse gas emissions by 2050. Among them, switching energy production and industrial processes to cleaner sources ...

Courtesy rendering.A view of the village center commercial corridor of the proposed Monitor Way development. Monitor Way development conceptual plan, October 2023 Urban planners talk a lot these days ...

Mayor Cavalier Johnson's administration is working on a plan to help finance "workforce housing" through property taxes from new apartment buildings. Workforce housing targets people who earn too much ...