If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Remote desktop connections have many uses, whether it's for professional purposes or helping someone out. You've probably had to help a friend or family member over ...

It is convenient to use the remote operation app when teaching the operation method to people who are not familiar with PCs or helping to solve problems, but 'the installation procedure of the remote ...

Microsoft has attracted the scorn of a number of IT administrators after a recent policy change affecting its Windows remote desktop software, Quick Assist. The company recently announced that the ...