If your office is running older Windows XP workstations, you might no longer have the original installation media. Murphy's law dictates that one of those computers will develop serious operating ...

Did your most recent Windows PC purchase come with a set of reinstallation media? Maybe it did, maybe it didn't. As I noted in my coverage of Microsoft's lawsuit against UK retail giant Comet, big PC ...

Windows comes with a built-in repair environment called the Recovery Environment. Unfortunately, it is possible for the recovery environment to become inaccessible. The same tools can be accessed by ...

Recovery Manager's pricing varies by the number of consoles needed and the number of target machines for which recovery information is needed. But the price won't exceed $400 per target server, or $70 ...

THERE’S A CERTAIN magical quality to the operating system that comes with some PCs. It’s there, but it’s not there. For several years now we’ve been airing reader gripes about the shortcomings of the ...

Jimmie Bates wants to know if he should ever update his Windows recovery disk. I checked with Microsoft to get the full story, and here’s what I found out. Windows 8 and 10 have a built-in tool to ...