Valuing employees goes a long way in delivering a superior customer experience. Casey's did a systemwide rollout of AVA (Automated Voice Assistant), a conversational AI voice ordering system powered ...

As health systems look to expand service lines, improve access and take on more complex medication management, pharmacy leaders say workforce shortages are determining where growth is possible — and ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

Viventium, a leading provider of cloud-based payroll and HR solutions purpose-built exclusively for healthcare providers, today announced a strategic partnership with SimiTree, a premier healthcare ...

Feb. 10—WILKES-BARRE — The Pennsylvania Department of General Services (DGS) this week introduced a space optimization initiative to reduce the Commonwealth's leased space and enhance ...

Inefficient tools, unhappy staff members, a shortage of workers, compliance concerns and soaring costs. Those workforce and operational challenges are a recipe for operational disarray for the ...

Moving beyond traditional temp agencies, iJility delivers custom workforce solutions designed to improve productivity, reduce labor costs, and enhance operational efficiency for the warehousing, ...

The era of isolated AI applications is fading, replaced by a growing need for cohesive, integrated AI workforces. Businesses are no longer asking if they should adopt AI, but how to orchestrate its ...

Robotics adoption challenges, automation barriers, and slow rollout limit manufacturing efficiency, requiring hybrid models ...

Oracle’s decision to eliminate more than 150 positions from its cloud division reveals the complex balancing act facing technology companies as they navigate explosive artificial intelligence growth ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

ATLANTA--(BUSINESS WIRE)--Venn Workforce Optimization – a provider of locum tenens optimization, program and supplier management, and workforce solutions technology – today announced the appointment ...