Despite the image projected by one leading insurer in a popular advertising campaign, the vehicle damage claim process is not working. Repair experts are frustrated, customers are angry and insurance ...

Lemonade is notable for its sleek mobile app, but it draws a lot of consumer complaints. Many, or all, of the products featured on this page are from our advertising partners who compensate us when ...

Three Baltimore-area insurance brokers have filed complaints with state regulators accusing Erie Insurance of discriminating by engaging in insurance “redlining” of predominantly Black neighborhoods ...