Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

Zoom Communications has introduced Zoom Virtual Agent 3.0 (ZVA), the latest version of its virtual customer service automation platform. The update brings a new execution architecture and expanded AI ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...

Service has reached a true AI value inflection point. Organizations no longer have to choose between efficiency and experience. AI model performance has improved dramatically, and agentic systems are ...

Interflow's finite element analysis (FEA) enables it to provide solutions when it comes to sewers, drains and culverts that ...

Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

Do you mostly use browsers for all your computing needs? By using virtual desktops instead of browser tabs, you get real ...

This opens up the VR experience to the rest of the world. Nintendo has revealed that Labo VR will work with Virtual Boy for Nintendo Switch Online. Virtual Boy Nintendo Classics is launching as part ...

AI’s concealed labor has repeatedly led us to overestimate the technology. Humanoid robots are entering a similar phase.

TUCSON, AZ, UNITED STATES, January 26, 2026 /EINPresswire.com/ — Virtual Vocations has released its 2025 Remote Work Statistics Report, presenting a data-focused ...