I struggle a lot with asking for favors from my loved ones, let alone from staff at an establishment. So when we had an issue ...

Imagine working with someone who wasn’t very good at their job but kept telling you what to do even though you already know how to do your job well? Would you be annoyed or try to ignore the coworker?

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Dubai is taking hospitality innovation to the next level. Travellers visiting the city can now skip waiting at hotel reception desks, thanks to a newly approved contactless check-in system. On Tuesday ...

A former hotel receptionist has shared an insider hack that boosts a guest's chances of receiving a free room upgrade - and it all starts with arriving early. Amy Jones, an ex-hotel employee who went ...

A hand ringing a bell at a hotel check-in. Many modern hotels are going above and beyond when it comes to complimentary amenities—here's what you could ask for the next time you travel. With airline ...

Many modern hotels are going above and beyond when it comes to complimentary amenities—here's what you could ask for the next time you travel. With airline bag policies constantly changing, travelers ...

Police responded to Extended Stay America South on Oct. 22 concerning an incident the previous day with the front desk clerk and a guest who was paying for an extra night’s stay through a third party.

"I went back to the room and told my mom how our plan had failed." Summer told Newsweek. France government collapses, Emmanuel Macron on brink Harlem Man Learns His Apartment Is Rent-Stabilized After ...

Mary Navalinsky wasn’t on the job too long before she had her first experience as a front desk clerk for a hotel when she realized she could be overwhelmed. But her education and training kicked in, ...

Travel tastes and tendencies vary among those on the go, however one hotel habit has sparked debate among vacationers: To check out, or not to check out? One TikTok user recently generated buzz on the ...