40+ Amazing Customer Service Training Ideas, Exercises, & Topics
40+ Amazing Customer Service Training Ideas, Exercises, & Topics
10 months ago
hubspot.com
Best Practices for Handling Calls as a Customer Service Agent | Do’s & Don’ts
5:20
Best Practices for Handling Calls as a Customer Service Agent | Do’s …
48 views3 months ago
YouTubeMary Emuze
How To Practice Call Handling Without Live Customers?
2:59
How To Practice Call Handling Without Live Customers?
1 month ago
YouTubeCustomer Support Coach
What Is Call Handling? - Customer Support Coach
3:02
What Is Call Handling? - Customer Support Coach
1 views6 months ago
YouTubeCustomer Support Coach
2.3 Allworx Phone Training: The Basics Call Handling
17:40
2.3 Allworx Phone Training: The Basics Call Handling
958 viewsAug 28, 2019
YouTubeWheelHouse Solutions
Effective Customer Service Scenarios for Call Center Training | BPO Industry
8:44
Effective Customer Service Scenarios for Call Center Training …
12.1K viewsSep 12, 2023
YouTubeSingle Step English
What Call Flow Training Helps Agents In First 30 Days?
2:48
What Call Flow Training Helps Agents In First 30 Days?
3 weeks ago
YouTubeCall Center Pro Strategies
10:16
English for Call Centers | Training for Customer Service Agents: Han…
20.5K viewsJan 26, 2023
YouTubeSingle Step English
18:20
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
582.3K viewsJul 4, 2018
YouTubeRea Ninja
2:57
5 Best Practices for Call Center Agent Training
12.4K viewsJan 10, 2022
YouTubeEye on Tech
8:07
Improving Customer Service Skills: Call Center Training Mock Call for …
19.2K viewsMar 2, 2023
YouTubeSingle Step English
1:41
Introducing CallSim - Call Handling Training Simulator
12 views5 months ago
YouTubeCallGuru
2:46
How Do You Train Call Flow For New Agents?
3 weeks ago
YouTubeCall Center Pro Strategies
10:46
Roles and Responsibility of Trainers in call center & customer service
24.3K viewsSep 3, 2022
YouTubeBPO Interview Tutorials
8:54
Call Center Training: How to Take Calls & Close More Sales
7.1K views5 months ago
YouTubeHamza Awan
0:24
Mastering Call Control Techniques - call center agent training tips #pro…
332 viewsDec 23, 2024
YouTubeTrainingCourseMaterial
26:28
Call handling and CRM system training
13 views5 months ago
VimeoGuy Brown
6:04
Mastering Customer Service: Role Play Training for Call Center Agen…
204.6K viewsJan 3, 2024
YouTubeSingle Step English
12:24
Call Center Training (FE Campaign) Sales Call
814 views2 months ago
YouTubeHamza Awan
0:15
Mastering Call Control for Efficiency - call center agent training #teamt…
768 viewsDec 23, 2024
YouTubeTrainingCourseMaterial
3:07
10 Telephone Customer Service Tips | Telephone Etiquette
31.3K viewsMay 21, 2022
YouTubeBusiness Training Media
3:13
Call Center Training
17.5K viewsApr 30, 2019
YouTubeThe Call Center Channel
1:55
6 Essential Skills for Customer Service
69.8K viewsAug 23, 2021
YouTubeSkills World
7:53
7 Step Call Flow Strategy for Contact Centers
7.9K viewsJun 7, 2024
YouTubeMyra Golden
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.3K viewsAug 20, 2019
YouTubeRea Ninja
6:06
Help Desk and Customer Service Call Handling Procedures
15.9K viewsApr 14, 2018
YouTubecobuman
1:01
Customer Service Training Videos - Probing Questions
36.2K viewsFeb 8, 2017
YouTubeCustomer Service Training by Telephone Doctor
12:17
Call Center Training: What to Expect
144.7K viewsMar 16, 2018
YouTubeRea Ninja
2:44
8 Customer Serivce Skills Every Employee Should Know
191.7K viewsJan 16, 2020
YouTubeA Better Answer
4:32
Customer Service Training
320.9K viewsFeb 24, 2009
YouTubeServiceSkills Customer Service Training
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